Terms of Use

Last Updated: 23-12-2025

Welcome to Medomax Global Sourcing (“MDX,” “we,” “us,” or “our”). These Terms of Use govern your access to our website and the use of our global sourcing, quality control, and logistics services. Please read them carefully.

By accessing our website, submitting an inquiry, requesting a quotation, or engaging our services, you (“Client,” “User,” or “you”) acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please discontinue use of our website and services.

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1. Acceptance of Terms

Your use of MDX services constitutes a legally binding agreement. These Terms apply to all visitors, users, and clients who engage with Medomax Global Sourcing for China sourcing, supplier verification, quality inspections, logistics, and related services.

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2. Scope of Services

2.1 Our Role as a Sourcing Partner

MDX acts solely as a Sourcing and Procurement Agent, facilitating transactions between clients and independent third-party manufacturers (“Suppliers”) primarily in China and other sourcing regions.

We are not the manufacturer of goods unless explicitly stated in a separate written agreement (such as a Private Label or Manufacturing Contract).

2.2 Service Coverage

Our services may include, but are not limited to:

• Verified Supplier Sourcing & Factory Audits

• Price Negotiation & Contract Support

• Product Sampling & Sample Consolidation

• Quality Control Inspections (AQL Standards)

• Product Assembly, Kitting & Packaging

• Warehousing & Export Logistics

• Freight Coordination & DDP Shipping Support

Service scope is defined in your quotation, Proforma Invoice (PI), or service agreement.

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3. Orders, Pricing & Payments

3.1 Quotations & Validity

All quotations issued by MDX are valid for 15 days unless otherwise stated. Pricing may change due to:

• Raw material cost fluctuations

• Currency exchange rate changes

• Supplier pricing revisions

3.2 Transparent Service Fees

MDX operates on a transparent service fee model.
All service fees are clearly disclosed in your Proforma Invoice.
We do not accept hidden supplier commissions or kickbacks.

3.3 Payment Terms

• Standard Orders:

  • 30% deposit to commence production

  • 70% balance payable after QC approval and before shipment release

• Payment Method:

  • T/T (Bank Wire Transfer) in USD

• Late Payments:

  • Failure to settle the balance within 15 days of final QC approval may result in storage fees or order cancellation by the factory.

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4. Production & Quality Control

4.1 Product Specifications

Clients must provide clear Product Specification Sheets or approve a Golden Sample before mass production.
MDX is not responsible for defects arising from incomplete or unclear specifications.

4.2 Quality Inspections

All inspections are conducted based on AQL (Acceptable Quality Limit) standards.

• If products fail inspection due to factory error, MDX will coordinate corrective action at no additional service cost.

• If the Client waives inspection, MDX is released from responsibility for visible defects identified after delivery.

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5. Shipping, Logistics & Customs

5.1 Incoterms

Unless otherwise agreed in writing, shipments follow standard Incoterms®:

• EXW / FOB / CIF: Client is the Importer of Record and responsible for duties, VAT, and customs clearance.

• DDP (Delivered Duty Paid): MDX manages customs, duties, and delivery.

5.2 Shipping Delays

MDX is not liable for delays caused by force majeure, including but not limited to:
natural disasters, pandemics, port congestion, customs inspections, carrier delays, or geopolitical events.

5.3 Cargo Insurance

Cargo insurance is strongly recommended.
MDX can assist in arranging insurance, but liability for loss or damage during transit rests with the carrier and insurer.

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6. Intellectual Property (IP) Protection

6.1 Client Intellectual Property

All designs, trademarks, logos, and product specifications provided by the Client remain the Client’s exclusive property.
MDX treats all IP as confidential and shares it only with suppliers necessary to fulfill the order.

6.2 NNN Agreements

Upon request, MDX can facilitate NNN (Non-Disclosure, Non-Use, Non-Circumvention) Agreements with Chinese manufacturers to enhance legal protection.

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7. Sample Consolidation & Warehousing

• Storage: Complimentary storage is offered for active orders for a limited period. Extended storage may incur fees.

• Samples: MDX performs basic visual checks but is not responsible for the inherent quality of samples supplied by third-party factories selected by the Client.

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8. Returns & Refunds

8.1 Service Fees

Fees for sourcing research and consulting are non-refundable once services have been performed.

8.2 Product Defects

• Before Shipment:
  Defects identified during QC are addressed before balance payment.

• After Delivery:
  Returns to China are typically impractical. If defects exceed agreed AQL limits, MDX will assist in negotiating compensation or credit with the Supplier, provided issues are reported within 7 days of receipt with supporting evidence.

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9. Limitation of Liability

To the maximum extent permitted by law, MDX shall not be liable for:

• Indirect, incidental, or consequential damages

• Loss of profits or business interruption

• Supplier non-performance despite due diligence

• Product misuse or end-market compliance failures

• Regulatory or tariff changes

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10. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of [Insert Jurisdiction – e.g., Hong Kong SAR].
Any disputes shall first be resolved through good-faith negotiation. Failing that, disputes shall be settled through binding arbitration in [City, Country].

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11. Contact Information

For legal or contractual inquiries, please contact:

Medomax Global Sourcing (MDX)
Email: modemaxasia@outlook.com
Address: Zhèjiāng shěng qín táng xiǎoqū 27